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Influence Branding & Marketing

24/7 Help & Technical Assistance Whenever You Need It In the Way You Need It.

We Don't Just Leave You Alone to Figure It Out Yourself.

Whether you're a do-it-yourself warrior or you just have a quick question about our platform, our support team and systems are available for you 24/7.

 

About Influence Branding and Marketing

The Owner and Creative Director

D'Andre Headshot

D'Andre P. Mayberry is a tenured communications professional with more than 10 years of experience in instructional design, graphic and web design, and training and development.  With a keen eye for detail, prudent decision-making, and strong leadership skills, he has maintained and elevated the brand identity of numerous organizations, including:

  • Cox Automotive
  • Emory University’s Rollins School of Public Health
  • Georgia’s Department of Public Health
  • Georgia's Opioid and Prescription Drug Monitoring Program
  • New Georgia Project

From the start, D’Andre has devoted both his personal and professional life to serving the needs of others. With his design career, he used his entrepreneurial skill and strong business acumen to acquire freelance design and branding clients one by one.  Each of these projects demonstrated his passion for delivering superior products, his extensive leadership skills, and his unmatched work ethic – qualities that set him apart in every room and workplace he entered.  He then moved on to larger organizations where he developed a powerful reputation for delivering exceptional design work under tight deadlines. 

D’Andre not only understands the power of great design, he has also used his mastery of creative business concepts and his superior attention to detail to educate and inform using a variety of unique strategies.  He developed patient ID cards with advanced technological security features that were distributed across 159 Georgia counties. He created a 24-course employee development program for the Georgia State Office of Vital Records. And, he designed a series of content specific courses for Cox Automotive.  Regardless of the mission or the scope of the job, D'Andre always produced a high-quality product that guaranteed results and protected the brand.

D'Andre’s professional prowess and expertise are backed by his top-tier educational background. He earned his Bachelor of Arts in Leadership and Administration from Beulah Heights University. He then went on to earn his Master of Divinity in Pastoral Care and Counseling from Johnson C. Smith Theological Seminary at the Interdenominational Theological Center and recently became a Georgia Certified Content Specialist. 

D'Andre boasts a diverse skill set, with experience in education, brand awareness, product promotion, and creative strategy.  He isn't just a great addition to a team; he's the secret weapon that drives that team to deliver at a higher level.

 

Client Message Center

Obtaining support by using the Message Center is the fastest, most predictable way to obtain support throughout the day. Your message is sent DIRECTLY to our support staff and answered in the order that they are received. Support by this method is 100% free and included with all paid services. You can also use the Message Center to send project and billing correspondence as well.

About the Support Center

Our Support Center contains written tutorials, documentation, and step-by-step guides for using our platform and its applications. You can launch the Support Center by signing into your account and launching it from your Dashboard. You can search for what you are looking for by simply typing in keywords and pressing ENTER on your keyboard.

About Video Tutorials

All applications on our platform contain video tutorials within the applications themselves. Look for a circle with a question mark at the top right of any of our applications. Clicking on this icon will launch the tutorial for whichever screen you are in. You can also access all of our video tutorials from inside of the Support Center.

Phone Support

We provide complimentary phone support for all paid services from 9am to 5pm EST. When calling, please be ready to describe the exact issue, problem, or question you have in order for our support representative to have the best chances of assisting you. If you are receiving an error on your screen, the representative will need the exact error message you are receiving. Please remember to be courteous and patient as we work hard to find the best solutions and answers for you.

Report Outages

If you are experiencing a service outage, or have an issue that is truly time sensitive, you can contact our support response team 24/7 via e-mail. Please note that issues that are non-outages will be evaluated for urgency, and may not be responded to until the next business day if found to be non-urgent in nature.

Request Live Training

We provide scheduled live training sessions for one or more users for $75 per one-hour session. We also provide brand new administrators taking over administration of an organization's website with one complimentary hour of training. In order to schedule your live training session, you must sign into your Dashboard, go to the Support Center, and order it from there.

Contact Us

Influence Branding and Marketing

6350 Oakley Road #204
Union City, GA 30291
 
Main: 404-444-1968
Sales: 404-444-1968
 

Terms & Conditions

Read more about the terms and conditions you agree to as well as what we agree to provide when you sign up for our service.

Billing Policy

Our services are entirely prebilled at the beginning of the month. Read more about how to handle billing for work you hire us to complete.

Refund Policy

We general hold a no-refund policy. But, read more about our exceptions and conditions for refunds when they are granted. Important for clients.

Privacy Policy

We honor your privacy and the value of your contact and billing information. For this reason, we never sell or provide it to third parties.